Cruise ship
Crystal Serenity — Crystal ship: cabins, decks, dining & sailings
7 cabin types · 9 decks
Crystal Serenity is Crystal's cruise ship — 7 cabin types across 9 decks, sailing Americas, South America and Europe. NestCruise is advisor-led — no fares, no booking fees: share your dates and an advisor prices your exact sailing at no cost.
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Overview
How NestCruise works:we're advisor-led, not a booking engine. No fares are listed and there are no booking fees — tell an advisor your dates and party and they price your exact Crystal Serenity sailing, typically within 24 hours.
Sailings aboard Crystal Serenity
30
Cabins & decks
Crystal Penthouse Suite
Suite
Our largest suite, available in 2023 or 2020 designs, offers two walk-in wardrobes, separate living and dining areas with panoramic ocean views, a study, and a custom built-in bar. There is also a Jacuzzi bathtub with ocean views, separate shower, bidet, and guest bathroom. Enjoy unlimited dining at specialty restaurants, unlimited laundry services, and more. DETAILS Large private veranda with teak furniture Spacious living room with TV, custom wool carpets, walnut floors, cabinetry and Swarovski® chandelier Dining area with panoramic ocean views Separate study Custom built-in bar Large bedroom with queen-size bed or twins, plus his and hers walk-in closets and TV Master bath with jacuzzi, ocean view, crystal sconces and Calacatta marble floors, separate shower and bidet Guest bathroom SERVICES 24 hour in-suite dining Unlimited room service from Osteria D'Ovidio and Umi Uma Unlimited dining in Osteria D'Ovidio and Umi Uma Turndown service with handmade truffles Shoeshine service Assistance with packing and unpacking Free unlimited laundry and dry cleaning, 2nd day service In-suite cocktail parties Private transfer to and from ship up to 50 miles AMENITIES Welcome champagne Complimentary wine and spirits from set menu Complimentary soft drinks Flowers Fresh fruits, daily change, on request only Pillow menu (selection from a variety of pillow types) Afternoon canapés Coffee maker Binoculars Complimentary unlimited standard WiFi In-suite safe Interactive tablet for news, updates, and reservations Hair dryer Hair iron (available upon request)
Junior Crystal Penthouse Suite
Suite
Redesigned in 2023, this luxurious suite features a walk-in wardrobe, separate living room and dining area, Jacuzzi bathtub, separate shower, bidet, and guest bathroom. Guests staying in this stylish home away from home enjoy unlimited dining at specialty restaurants, unlimited laundry services, afternoon canapés, flowers, binoculars, and a coffee maker. DETAILS Large private veranda Spacious living room Dining area Two TV's Sophisticated one-touch lighting and surround-sound system Separate bedroom area Vanity in bedroom Queen-size bed or twin beds with sumptuous bedding, and third berth Walk-in closet Refrigerator SERVICES 24 hour in-suite dining Unlimited room service from Osteria D'Ovidio and Umi Uma Unlimited dining in Osteria D'Ovidio and Umi Uma Turndown service with handmade truffles Shoeshine service Assistance with packing and unpacking Free unlimited laundry and dry cleaning, 2nd day service In-suite cocktail parties Private transfer to and from ship up to 50 miles AMENITIES Welcome champagne Complimentary wine and spirits from set menu Complimentary soft drinks Flowers Fresh fruits, daily change, on request only Pillow menu (selection from a variety of pillow types) Afternoon canapés Coffee maker Binoculars Complimentary unlimited standard WiFi In-suite safe Interactive tablet for news, updates, and reservations Hair dryer Hair iron (available upon request)
Sapphire Veranda Suite
Suite
Available in either a newly redesigned style with a walk-in shower or a classic design with a separate shower and bath, this elegant suite features a walk-in wardrobe, separate living room with sofa and dining area, and a private veranda. Enjoy special touches such as afternoon canapés, binoculars, a coffee maker, and complimentary laundry, dry cleaning, and pressing services. DETAILS Private veranda Spacious living room Queen-size bed or twin beds with sumptuous bedding, and third berth Walk-in closet Two TV's SERVICES 24 hour in-suite dining Shoeshine service Assistance with packing and unpacking Dry cleaning for five pieces plus one bag of free laundry every 10 cruise days, 2nd day service Free pressing (5pcs/day), 2nd day service AMENITIES Welcome champagne Complimentary wine and spirits from set menu Complimentary soft drinks Flowers Fresh fruits, daily change, on request only Pillow menu (selection from a variety of pillow types) Afternoon canapés Coffee maker Binoculars Complimentary unlimited standard WiFi In-suite safe Interactive tablet for news, updates, and reservations Hair dryer Hair iron (available upon request)
Aquamarine Veranda Suite
Suite
Available in either a newly redesigned style with a walk-in shower or a classic design with a separate shower and bath, this spacious suite features a private veranda, walk-in wardrobe, comfortable living area with sofa, and complimentary pressing service. DETAILS Private veranda Sizeable living area Queen-size bed or twin beds with sumptuous bedding Vanity in dressing area Walk-in closet TV Sophisticated one-touch lighting and surround-sound system SERVICES 24 hour in-suite dining Turndown service Shoeshine service Assistance with packing and unpacking AMENITIES Welcome champagne Complimentary wine and spirits from set menu Complimentary soft drinks Fresh fruits, daily change, on request only Pillow menu (selection from a variety of pillow types) Afternoon canapés Coffee maker Binoculars Complimentary unlimited standard WiFi In-suite safe Interactive tablet for news, updates, and reservations Hair dryer Hair iron (available upon request) Free pressing (5pcs/day), 2nd day service
Double Guest Room with Veranda
Balcony
Redesigned in 2023, this elegant guest room offers a private veranda, comfortable living area with sofa, walk-in shower, and a built-in wardrobe. DETAILS Private veranda Spacious living area with sofa Queen-size bed or twin beds with sumptuous bedding Walk-in shower TV SERVICES 24 hour in-suite dining Turndown service Shoeshine service Assistance with packing and unpacking AMENITIES Welcome champagne Complimentary wine and spirits from set menu Complimentary soft drinks Fresh fruits, daily change, on request only Pillow menu (selection from a variety of pillow types) Complimentary unlimited standard WiFi In-suite safe Interactive tablet for news, updates, and reservations Hair dryer Hair iron (available upon request)
Double Guest Room with Ocean View
Oceanview
Redesigned in 2023, this stylish guest room features a comfortable living area with sofa, large picture window, walk-in shower, and a sleek built-in wardrobe. DETAILS Large picture window Sizeable living area with sofa Queen-size bed or twin beds with sumptuous bedding Walk-in shower TV SERVICES 24 hour in-suite dining Turndown service Shoeshine service Assistance with packing and unpacking AMENITIES Welcome champagne Complimentary wine and spirits from set menu Complimentary soft drinks Fresh fruits, daily change, on request only Pillow menu (selection from a variety of pillow types) Complimentary unlimited standard WiFi In-suite safe Interactive tablet for news, updates, and reservations Hair dryer Hair iron (available upon request)
Single Guest Room with Ocean View
Oceanview
Redesigned in 2023 exclusively for solo occupancy, this stylish guest room offers a comfortable living area with sofa, large picture window, walk-in shower, and a sleek built-in wardrobe. DETAILS Large picture window Sizeable living area with sofa Queen-size bed or twin beds with sumptuous bedding Walk-in shower TV SERVICES 24 hour in-suite dining Turndown service Shoeshine service Assistance with packing and unpacking AMENITIES Welcome champagne Complimentary wine and spirits from set menu Complimentary soft drinks Fresh fruits, daily change, on request only Pillow menu (selection from a variety of pillow types) Complimentary unlimited standard WiFi In-suite safe Interactive tablet for news, updates, and reservations Hair dryer Hair iron (available upon request)
Deck plans
Deck 13
Sauna + Steam Room · Aurora · Fitness Center · Glass Roof Over Beefbar · Wimbledon Court Paddle Tennis And Pickleball · Forward Observation Deck · Elevator
Deck 12
Marketplace Restaurant · Washroom · Beefbar · Trident Grill · Scoops Gelato Bar · Seahorse Pool & Whirlpool · Fantasia Children's Playroom · Waves Teen Center · Tea Room · The Palm Court · Sunset Bar · Elevator
Deck 11
Crystal Penthouse Suite · Sapphire Veranda Suite · Aquamarine Veranda Suite · Launderette · Elevator
Deck 10
Sapphire Veranda Suite · Double Guest Room with Veranda · Aquamarine Veranda Suite · Launderette · Elevator
Deck 9
Junior Crystal Penthouse Suite · Sapphire Veranda Suite · Double Guest Room with Veranda · Aquamarine Veranda Suite · Launderette · Elevator
Deck 8
Junior Crystal Penthouse Suite · Double Guest Room with Veranda · Sapphire Veranda Suite · Launderette · Elevator
Deck 7
Aquamarine Ocean View Suite (Accessible Suites) · Double Guest Room With Veranda · Single Guest Room, Ocean View · Century Suite · Cashier · Uma Uma & Sushi Bar by Nobu Matsuhisa · Bridge Lounge · Vintage Room · Library · Osteria D'Ovidio · Computer University@Sea · The Studio · Elevators
Deck 6
Main Stage · Apropos · Facets · Avenue Of The Stars Boutiques · Atrium · Avenue Saloon · Connoisseur Club · Crystal Images · Golf Driving Nets · Pulse Night Club · Elevators · Stardust Club · Stage · Table Tennis · Putting Green · Hollywood Theatre · Galaxy Lounge · The Lounge · Crystal Collection · The Bistro
Deck 5
Medical Center · Bar · Concierge Desk · Crystal Cove · Elevators · Future Cruises & Loyalty Manager · Reception · Shore Excursion Desk · Crystal Plaza · Waterside Restaurant
Gallery
Ship facts
Entertainment
- Casino De Monte-Carlo
- Crystal Cove
- Palm Court
- Seahorse Pool
- Apropos & Facets Onboard Shopping
- Stardust Club and Supper Club
- Pulse Night Club
- Galaxy Lounge
- Hollywood Theatre
- Connoisseur Club
- Computer University@Sea
- Crystal Plaza
- Avenue Saloon
- Bridge Lounge
- Observation Deck
Wellness
- Crystal Aurōra Spa
- Crystal Life Fitness
- Wimbledon Court (Paddle Tennis and Pickle Ball)
- Golf Driving Nets
- Table Tennis
Enrichment
- Shore Excursions
- The Studio
For younger travellers
- Fantasia & Waves
Good to know
Accessibility
Guests with limited mobility should be able to navigate the ship independently. We do not provide wheelchair assistance onboard, nor do we offer our wheelchairs for personal use (we may utilize one in case of an emergency). Assistance may be offered for embarkation and debarkation when visiting ports, based on availability. Please advise if your require this service in the Guest Information Form (GIF) prior to embarkation. Alternatively, you may opt to travel with a companion who can assist if needed. We offer accessible guest rooms and accessible restrooms in the common areas of the ship. If you require the use of a wheelchair, you must provide your own wheelchair as those carried onboard are for emergency use only. For your convenience and comfort, we strongly encourage you to bring a collapsible wheelchair. If you need to use a wheelchair throughout your voyage or have any other requirements, contact our Onboard Guest Services team at obgs@crystalcruises.com prior to your voyage.
Service Animals
Only service animals will be permitted on select voyages. Animals that are not trained to do work or perform tasks are not considered to be service animals. Emotional support animals, which provide emotional support, well-being, comfort, or companionship to an individual with disabilities but are not trained to do work or perform tasks, are not considered to be service animals. Pets and other animals that are not service animals are not allowed on board. For more details, please contact obgs@crystalcruises.com.
Smoking Policy
At Crystal, we accommodate both smokers and non-smokers. Most areas onboard are non-smoking, however, designated smoking areas are available on select outdoor aft decks. Indoor smoking of cigarettes, cigars, or pipes is permitted only in the Connoisseurs Club. All suites - including verandas - are strictly non-smoking. For details on designated outdoor smoking areas, please consult Onboard Guest Services (OBGS) by phone on +1 (786) 464–4431 or on email at obgs@crystalcruises.com
Dress Code
Crystal Daytime Dress Code: A less formal look allowing guests to feel comfortable during the day. Day Casual attire may be worn everywhere, including our restaurants (covered swimsuits may only be worn at Trident Grill, Beefbar, and Marketplace), until 18:00. Suggestions for a Day Casual look: Women Sundresses Elegant shorts Jeans T-shirts or blouses Linen clothing Swimsuits with cover-ups (when not poolside) Men Shorts Jeans T-shirts or polo shirts Linen clothing Swim shorts with T-shirt or polo (when not poolside) NOTE: Swimwear on its own, wet swimwear, revealing clothing, bathrobes, bare feet, tank tops, baseball caps and clothes bearing any offensive messaging are not permitted. Wearing shorts, flip-flops, or casual daytime attire in public areas and dining venues after 6pm is not allowed. Evening Dress Code: Evening Resort A step up from Day Casual, after 18:00 we ask that guests adopt the more refined Evening Resort dress code. Suggestions for an Evening Resort look: Women Skirts Pants Blouses or sweaters Dark-wash jeans with no rips Men Shirts Sweaters or smart designer sweatshirts Dark-wash jeans with no rips (only when accompanied with a jacket) Chinos Sports jacket, or blazer NOTE: Please avoid flip-flops/sliders, swimwear, and hats Formal Evening Suggestions for a Formal Evening look: Women Cocktail dresses or gowns Suits Evening skirts or pants with an elegant top Evening shoes Men Suits or tuxedos Shirts Dress shoes Ties (optional) NOTE: Formal Evening attire is mandatory in all dining venues, bars & lounges after 6.00pm except Beefbar, where it’s optional. What is the dress code for shore excursions? For your convenience, recommendations will be included in the Important Notes for each shore excursion at the bottom of the tour description page. What is the dress etiquette for Beefbar? We advise guests to follow our Day Casual etiquette until 6pm and our Evening Resort etiquette for a cocktail chic attire after 6pm. We recommend all guests follow the Dress Code Itinerary.. What is the dress etiquette for the casino? We recommend the Evening Resort Etiquette for daytime visits and the Formal Dress Etiquette after 6pm. Please avoid wearing flip-flops, sliders, swimwear, and shorts.
What's Included
WHICH RESTAURANTS ARE INCLUDED AND WHICH ARE SUBJECT TO AN UPCHARGE? Our restaurants are complimentary except for The Vintage Room. Beefbar, our latest specialty restaurant, open for lunch and dinner, is also complimentary but requires reservations in the evening. Beefbar offers premium meat cuts such as Kobe & Wagyu at an additional cost. For our specialty restaurants, Umi Uma® and Osteria d'Ovidio, guests are entitled to the following complimentary reservations for up to two people per voyage: Up to 11 nights: One complimentary reservation at each restaurant 12 to 22 nights: Two complimentary reservations at each restaurant 23 or more nights: Three complimentary reservations at each restaurant Guests staying in Crystal Penthouse or Junior Crystal Penthouse Suites can enjoy unlimited complimentary visits to these specialty restaurants. Any additional reservations beyond the complimentary allowance will incur a charge of per person. WHAT AMENITIES ARE INCLUDED IN SUITES AND GUEST ROOMS? Beverages including select fine wines, Champagne, premium spirits, and all non-alcoholic beverages, such as bottled water, soft drinks, and specialty coffees. At least one complimentary reservation to Osteria d' Ovidio and one complimentary reservation to Umi Uma, as well as unlimited reservations to Beefbar, subject to availability. Butler service in all suites and guest rooms. Wi-Fi/Internet access in-room and throughout the ship, signal permitting (Note: Enhanced Wi-Fi/Internet packages are available for purchase onboard) IS DRY CLEANING INCLUDED WITH ALL ROOM CATEGORIES, OR JUST SUITES. OR WILL IT DEPEND ON THE TRAVEL TIER? Dry cleaning will be included in select suite categories and detailed on your itinerary. IS ROOM SERVICE INCLUDED? An expansive, complimentary in-suite dining menu will be available. Select suite categories will also be able to order from specialty dining venues via their butler.
Medical Needs
Our Medical facility is open from 8am - 11am and 3pm to 6pm. Doctor’s consultation hours are from 9am to 10am and 5pm to 6pm. Please be aware that consultations will incur an additional charge to your onboard account and are not included in your fare. CAN I BRING OXYGEN ON BOARD? If you are dependent on oxygen or require oxygen therapy, you must supply your own oxygen. CAN I BRING A CPAP MACHINE? The following devices are permitted on board: BIPAP machines, CPAP machines, Concentrators, and Nebulizers. You must bring your own equipment on board for personal use. Please hand-carry these items and do not place them in your checked luggage.
Language
The official language spoken on board is English. All officers, staff, and crew as well as local guides and regional specialists speak fluent English. All announcements and lectures will be presented in English.
Special Dietary Requirements
In most cases, we are happy to accommodate special dietary requirements. To help us provide the best possible experience, please inform our OBGS Team or your Travel Advisor of any allergies or dietary restrictions before your cruise departs. Additionally, be sure to include this information on your Guest Information Form (GIF) to ensure everything is properly noted. Do your restaurants offer organic food on board? At Crystal, we are committed to delivering an exceptional dining experience, sourcing ingredients from carefully vetted, local purveyors. We pride ourselves on selecting the finest, freshest products available. While we always prioritize quality, please note that we cannot guarantee that all food will be organic. Do you have Kosher meals? Kosher meals can be requested with advance notice at the time of the initial reservation. As we have limited availability, this must be requested no less than 90 days prior to sailing. We do offer kosher style and pre-packaged meals based upon availability. Please make our Onboard Guest Services team aware prior to sailing at obgs@crystalcruises.com.
Alcohol Policy
You may bring your own nonalcoholic or alcoholic drinks aboard. Please note that certain restrictions apply by country or destination.
Age Restrictions
The minimum age to sail on Crystal is six months old at the time of embarkation. Crystal reserves the right to limit the number of infants aged six months to two years.
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Ship facts from NestCruise data, verified Jun 2026.